Welcome to Trust Used! These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or purchasing from Trust Used, you agree to these Terms, so please read them carefully. If you do not agree, please do not use our services.
1. Acceptance of Terms
• By accessing and using the Trust Used website, you confirm that you are at least 18 years old or have permission from a parent or guardian.
• Use of the website and its services is subject to all applicable laws and regulations in the Arab Republic of Egypt.
2. Privacy Policy
• Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
3. Products and Orders
• Product Availability: All products listed (laptops, accessories, and services) are subject to availability, and we reserve the right to limit quantities or discontinue items at any time without prior notice.
• Order Process: Orders are confirmed once payment is received and are processed within the timelines specified in our Shipping Policy. You will receive a confirmation email for every order placed.
• Order Cancellation: We reserve the right to cancel or refuse any order that appears fraudulent, resold, or violates these Terms of Service.
4. Pricing and Payment
• Prices: All prices are listed in Egyptian Pounds (EGP) and may include applicable taxes or service fees. Trust Used reserves the right to change prices at any time without prior notice.
• Payment Methods: We accept cash on delivery, credit/debit cards, and electronic payment options such as Instapay and digital wallets, subject to availability.
• Payment Security: All payments are processed via secure and encrypted channels. Trust Used does not store any payment data on its servers.
5. Shipping and Delivery
• Shipping timelines and fees are explained in our detailed Shipping Policy. Please refer to it for information on delivery areas, processing times, and shipping conditions.
• Trust Used currently ships to all Egyptian governorates. For more information, see our Shipping Policy.
6. Returns and Exchanges
• All return and exchange requests must comply with our Return Policy, which outlines conditions for returns due to damage, incorrect items, or customer requests.
• Returns are generally accepted within 30 days of delivery, depending on the circumstances.
7. Intellectual Property
• All content on the Trust Used website — including text, images, product names, branding, and layout — is the intellectual property of Trust Used and is protected under Egyptian copyright and trademark laws.
• Unauthorized use, copying, or reproduction is strictly prohibited.
8. User Conduct
• You agree not to use the Trust Used website or services for any illegal purposes, or in ways that could harm, disable, or interfere with our website’s functionality or other users' experience.
9. Limitation of Liability
• Trust Used shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services, including delays, data loss, website interruptions, or product inaccuracies.
10. Changes to Terms
• Trust Used reserves the right to update or revise these Terms of Service at any time. Any changes will be posted on this page along with the latest revision date.
11. Contact Us
• For questions or concerns regarding these Terms of Service, please contact our Customer Support via the Contact Us page or by email: Info@trust-used.com
By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Thank you for choosing Trust Used – we appreciate your trust!
